Reference

How We Protect Your Account and Payment Information

Your account details, payment history and personal information are encrypted and stored securely on our servers.

Encrypted account accessSecure payment channelsNo third-party data sales
under 1.25 How We Protect Your Account and Payment Information
GET IN TOUCH

How to Request Data Access or Make Changes

You have the right to know what data we hold about you, correct any inaccurate information, and request deletion of your account and associated records.

Live Chat Open a chat with our support team during lobby hours to request copies of…
Email Support Send a formal data-access request to [email protected] with your full name and account email.
Account Settings Log in to your under 1.25 account and go to Settings > Privacy to…
HOW WE HANDLE IT

Data Security, Cookies and Account Protection

Your passwords are hashed before storage and your deposits are verified in real-time against your payment provider to block fraud.

Password Security

Your password is encrypted using industry-standard hashing. We never see your actual password and cannot reset it for you—only you…

Session Cookies

We use cookies to keep you logged in and remember your language, game preferences and last played table.

Device Recognition

Your account is tied to your registered device.

Fraud Detection

Every deposit via DANA, OVO, GoPay or QRIS is cross-checked with your payment provider's fraud system in real-time.

Data Retention

We keep your account history, payment records and activity logs for three years.

Data Protection Officer

Questions about how we use your data or requests to exercise your privacy rights go to [email protected].

Privacy Questions We Get Asked

Only your payment provider and our payment processor can see your banking details. We never store your card number or account number on our servers. After your deposit clears, your transaction is linked to your under 1.25 account by a secure reference code, not your actual bank details.

No. Your account data remains private to under 1.25. Game studios see only anonymised aggregate data—how many players tried a certain slot, not who you are or what you won. Your email and withdrawal history are never shared.

All your personal data—name, email, phone, payment records, game history—is erased from our servers within 30 days. You can request immediate deletion by emailing [email protected]. Your account cannot be recovered after deletion.

Cookies keep you logged in and remember your game preferences and language. You can disable cookies in your browser settings, but you'll be logged out each time and must re-enter your preferences. Essential login cookies cannot be turned off.

Yes. Every withdrawal is manually reviewed by our compliance team and cross-checked against your registered identity and payment method. If your withdrawal address differs from your account details, we call you to confirm before processing.

Yes. Send a request to [email protected] or use your account Settings > Privacy to download your data file. We provide your name, email, phone, deposit and withdrawal history, game logs and device records within five working days.

Our privacy practices comply with local data protection regulations where local law permits. Access and eligibility depend on local law. For questions about regional compliance, contact our data protection officer at [email protected].